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Work by JR Miller at Google
UX Writing and Content Strategy lead for the Google My Business Messaging Feature
Excerpt from WebPunch
“Google has added Messaging to the list of ways you can easily connect with your customers. When a person searches for and finds your business listing on Google Search, they can message you directly from your Google My Business (GMB) listing! Not to worry, your phone number and the customer’s phone number are hidden and the text messages will come through a Google phone line directly to your cell phone…”
UX Writing and Content Strategy lead for the Google April Fools 2019 - Snakes on a Train
Excerpt from Forbes:
“Plenty of companies like to do April Fools' jokes, but none quite so much as Google, the wackiest corporate giant out there. The company is particularly fond of adding games into Google Maps, which it treats as a blank slate for all sorts of experiences. We've seen Mario Kart, Where's Waldo, and even Pokemon GO actually began its life as a Google Maps April Fools "prank". None of these are pranks, so much, because they're real, but that's sort of splitting hairs. For April Fools 2019 we're getting a version of the classic mobile game Snake: here's how to play…”